All Shops will be closed Monday, May 20, for a system upgrade.
 
Shops will also be closed Saturday, May 25, and Monday, May 27, in observance of Memorial Day.
 
Batavia, Jamestown, and Lockport Shops will be open from 10 a.m. to 4:30 p.m. on Wednesday, May 15, due to the Annual Meeting.  
 
Please see below for Rochester Shop hours during the Lilac Festival in May.

Buffalo Service Center Shop - Headquarters

3332 Walden Ave - Suite 106
Depew, NY 14043
Phone: (716) 935-6035 /1-888-837-6410
Fax: (716) 706-1359 
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Hours:   8:30 a.m. - 4:30 p.m. (Monday, Tuesday & Thursday)
11:00 a.m. - 7:00 p.m. (Wednesday)
11 :00 a.m - 4:30 p.m. (Fridays)
9:00 a.m - 12:00 p.m. (1st Saturday of the month October-May)
*Special Shop Hours*

Batavia Service Center Shop

5 Jackson Street
Batavia, NY 14020
Phone: (585) 344-7050 / 1-888-837-6410 x7050
Fax: (585) 344-0765
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Hours:   8:30 a.m. - 4:30 p.m. (Monday & Friday)
10:00 a.m. - 6:00 p.m. (Wednesday)
CLOSED (Tuesday & Thursday)
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Jamestown Service Center Shop

2661 Horton Road
Jamestown, NY 14701
Phone: (716) 935-6040/ 1-888-837-6410 x6040
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Hours:  8:30 a.m. - 4:30 p.m. (Monday, Tuesday, Wednesday & Friday)
CLOSED (Thursday)
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Lockport Service Center Shop

5000 Cambria Road
Lockport, NY 14094
Phone: (716) 935-6080 / 1-888-837-6410 x6080
Fax: (716) 434-9983
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Hours:   8:30 a.m. - 4:30 p.m. (Monday & Friday)
10:00 a.m. - 6:00 p.m. (Wednesday)
CLOSED (Tuesday & Thursday)
 

Rochester Service Center Shop

PLEASE NOTE NEW ADDRESS:
PLEASE USE DOOR #9
1000 Elmwood Avenue, Suite 200
Rochester, NY  14620Phone: (585) 239-7901 / 1-888-837-6410 x7901
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Hours:   8:30 a.m. - 4:30 p.m. (Monday, Tuesday, Thursday)
11:00 a.m. - 7:00 p.m. (Wednesday)
Closed (Friday)
9:00 a.m. - 12:00 Noon (Saturdays September-May)
 
Due to the Lilac Festival, the Rochester Shop has the following hours.
Friday, May 10: Open 8:30 to 4:30 p.m.
Saturday, May 11: CLOSED
Friday, May 17: Open 8:30 a.m. to 4:30 p.m.
Saturday, May 18: CLOSED