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Service Center & Shop Hours

We would love for you to visit us! 

Please scroll down to view the list of Girl Scouts of Western New York's Service Center and Shop hours and locations. Also, use the shop now button for 24/7 online shopping. Every shop and online purchase supports our local council and the girls and adults we serve.

Questions? Call Toll-free 1.888.837.6410 or 716-837-6400 or email.

calendar_32 Service Center & Shop Closing Dates for 2020

Attention:

This week the best way to reach our team is through email.

Starting Monday, March 24 our staff will be available by phone at 1-888-837-6410 Monday through Thursday from 9am-11am, and 2pm-4pm, and Fridays, 9am-11am, and you can always contact us through email.

Following the guidance of our New York State and local county public health officials, Girl Scouts of Western New York announced on Sunday, March 15 that we formally suspended all Girl Scouting activities until at least April 1, but we are now announcing that all in-person programs, events and property rentals must be cancelled or postponed through at least April 30. In-person troop meetings and cookie booths are suspended through April 1 and this date will continue to be re-evaluated following public health guidance for the safety of our girls and community. No in-person Girl Scout activities will resume until it has been deemed safe by our public health officials to do so. All cancelled council-sponsored activities will provide full refunds within the next 30 days. STEM-a-palooza will be rescheduled in November – more details will be shared when they are available.

Thank you all again for your cooperation and support.  Stay safe and heathy!

Read our latest COVID-19 Update here. 

 

2020 Holiday Closings:

  • Memorial Day (Monday, May 25, 2020)
  • Independence Day (Friday, July 3, 2020)
  • Labor Day (Monday, September 7, 2020)
  • Thanksgiving Day (Thursday, November 26, 2020)
  • Day After Thanksgiving (Friday, November 27, 2020)
  • Holiday Break (Thursday, December 24, 2020 through Friday, January 1, 2021)

 home_32 Visit one of our brick-and-mortar Service Center and Shop  
             locations throughout Western New York:

Batavia Service Center
5 Jackson St.
Batavia, NY 14020

T 585.344.7050
F 585.292.1086

OFFICE & SHOP HOURS:  

  • Wednesdays: 11:00 a.m. - 6:00 p.m.

Buffalo Service Center
3332 Walden Ave., Suite 106
Depew, NY 14043

T 716.935.6035
F 716.706.1359

OFFICE AND SHOP HOURS:

  • Mondays: 9:00 a.m. - 4:30 p.m.
  • Tuesdays: 9:00 a.m. - 4:30 p.m.
  • Wednesdays: 11:00 a.m. - 6:00 p.m.
  • Thursdays: 9:00 a.m. - 4:30 p.m.
  • Fridays: 9:00 a.m. – 4:30 p.m.

NOVEMBER THROUGH MAY: 
First & Second Saturday of the Month: 9:00 a.m. – 12:00 p.m. 


Jamestown Service Center 
2661 Horton Rd.
Jamestown, NY 14701

T 716.935.6040
F 716.706.1359

OFFICE AND SHOP HOURS:

  • Mondays: 9:00 a.m. - 4:30 p.m.
  • Wednesdays: 11:00 a.m. - 6:00 p.m. 
  • Fridays: 9:00 a.m. – 4:30 p.m.

Lockport Service Center 
5000 Cambria Rd.
Lockport, NY 14094

T 716.935.6080
F 716.706.1359

OFFICE AND SHOP HOURS:

  • Mondays: 9:00 a.m. - 4:30 p.m.
  • Wednesdays: 11:00 a.m. - 6:00 p.m. 
  • Fridays: 9:00 a.m. – 4:30 p.m.

Niagara Falls Service Center (Satellite Office)
1522 Main Street, Suite 307
Niagara Falls, NY 14305

T 716.935.6082
F 716.285.0831


Rochester Service Center
1000 Elmwood Ave., Door 9
Rochester, NY 14620

T 585.292.5160
F 585.292.1086

OFFICE AND SHOP HOURS:

  • Mondays: 9:00 a.m. - 4:30 p.m.
  • Tuesdays: 9:00 a.m. - 4:30 p.m.
  • Wednesdays: 11:00 a.m. - 6:00 p.m.
  • Thursdays: 9:00 a.m. - 4:30 p.m.
  • Fridays: 9:00 a.m. – 4:30 p.m.

NOVEMBER THROUGH MAY: 
First & Second Saturday of the Month: 9:00 a.m. – 12:00 p.m. 


bow-arrow_32 Girl Scouts of Western New York Camp Property Locations

Camp Seven Hills
(Lakeside) 10299 Savage Rd., Holland, NY 14080
(Goodyear) 10150 Olean Road (Rt 16) Holland, NY 14080

Camp Piperwood
2222 Turk Hill Rd., Fairport, NY 14450

Camp Windy Meadows
5000 Cambria Rd., Lockport, NY 14094

Camp Timbercrest
11169 Moore Rd., Randolph, NY 14772

Click here for more information about Camp Properties.


 Please note: 
GSWNY’s Girl Scout shop will bring their “Mobile Shop” to service unit events with 100+ people in attendance. Just contact your local shop manager to schedule the shop at your event.

Usage of the Girl Scout Trademarks and Logos on merchandise is not permitted. Unauthorized usage of the Girl Scout name and trademarks may result in diminished value of the Girl Scout brand. To ensure optimum brand identity, we need to be clear and consistent about the messages our products and designs convey to Girl Scouts, non-Girl Scouts and potential Girl Scouts. Therefore, everyone in Girl Scouting has a role in protecting the Girl Scout name and trademarks.