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Shop Locations & Hours

We would love for you to visit us! 

Please scroll down to view the list of Girl Scouts of Western New York's Shop hours. Also, use the shop now button for 24/7 online shopping. Every shop and online purchase supports our local council and the girls and adults we serve.

Questions? Call Toll-free 1-888-837-6410 or 716-837-6400 or email.

2022 Essential Guide

The safety of our staff and customer is a core value of Girl Scouts of Western New York and, as such, the health and well-being of staff, members and visitors is paramount. To keep everyone safe we do ask you to stay home and visit us another day if you have been exposed to anyone who has been diagnosed with COVID or experiencing any symptoms. Curbside pickup is available upon request, please reach out to the retail staff.

Buffalo & Rochester Shop Hours:

  • Tuesday 9:00 am – 4:30 pm
  • Wednesday 11:00 am – 6:00 pm
  • Thursday 9:00 am – 4:30 pm

Saturday Hours Dates:

 9:00 am to 12:00 pm

October 1st

February 4th

November 5th

February 11th

November 12th

March 4th

December 3rd

March 11th

December 10th

April 1st

January 7th

May 6th

January 14th

May 13th

Jamestown & Lockport Shop Hours:

  • Tuesday 9:00 am – 4:30 pm
  • Wednesday 11:00 am – 6:00 pm

Customer Care Hours

Our customer care staff will be available during our virtual business hours by phone at 1.888.837.6410 or via email at customercare@gswny.org during the following schedule:

  • Monday 9:00 am – 4:30 pm
  • Tuesday 9:00 am – 4:30 pm
  • Wednesday 11:00 am – 6:00 pm
  • Thursday 9:00 am – 4:30 pm

Council Closing Dates for 2022

Monday, January 17 Martin Luther King Day
Monday, February 21 President's Day
Monday, May 30 Memorial Day
Monday, June 20 Juneteenth (Actual date is June 19)
Monday, July 4 Independence Day
Tuesday, August 9 Staff Development Day
Monday, September 5 Labor Day
Monday, October 10 Indigenous Peoples' Day (Columbus Day)
Friday, November 11 Veterans' Day
Wednesday, November 23, to Friday, November 25 Thanksgiving Break
Tuesday, December 6 Staff Development 
Wednesday, December 21, to Monday, January 2, 2023 (reopening January 3) Holiday Break

Buffalo Service Center
4433 Genesee Street, Suite 101
Buffalo, NY 14225

T 716-935-6035
F 716-276-3583


Jamestown Service Center 
2661 Horton Rd.
Jamestown, NY 14701

T 716-935-6040
F 716-276-3583


Lockport Service Center 
5000 Cambria Rd.
Lockport, NY 14094

T 716-935-6080
F 716-276-3583


Niagara Falls Service Center (Satellite Office)
1522 Main Street, Suite 307
Niagara Falls, NY 14305

T 716-935-6082
F 716-285-0831


Rochester Service Center
1000 Elmwood Ave., Door 9
Rochester, NY 14620

T 585-292-5160
F 585-292-1086


bow-arrow_32 Girl Scouts of Western New York Camp Property Locations

Camp Seven Hills
(Lakeside) 10299 Savage Rd., Holland, NY 14080
(Goodyear) 10150 Olean Road (Rt 16) Holland, NY 14080

Camp Piperwood
2222 Turk Hill Rd., Fairport, NY 14450

Camp Windy Meadows
5000 Cambria Rd., Lockport, NY 14094

Camp Timbercrest
11169 Moore Rd., Randolph, NY 14772

Click here for more information about Camp Properties.


 Please note: 
GSWNY’s Girl Scout shop will bring their “Mobile Shop” to service unit events with 100+ people in attendance. Just contact your local shop manager to schedule the shop at your event.

Usage of the Girl Scout Trademarks and Logos on merchandise is not permitted. Unauthorized usage of the Girl Scout name and trademarks may result in diminished value of the Girl Scout brand. To ensure optimum brand identity, we need to be clear and consistent about the messages our products and designs convey to Girl Scouts, non-Girl Scouts and potential Girl Scouts. Therefore, everyone in Girl Scouting has a role in protecting the Girl Scout name and trademarks.