Quick Click: Online Shop Open 24/7 │Catalogs │Uniform Insignia Guide | Shop Uniform Order Card
The Buffalo Shop will CLOSE at 3:00 pm on Thursday, May 18, 2023 to support our Council Annual Meeting - you can shop online anytime at: https://www.girlscoutshop.com/WESTERN-NEW-YORK-COUNCIL

Shop Locations & Hours
We would love for you to visit us!
Please scroll down to view the list of Girl Scouts of Western New York's Shop hours. Also, use the shop now button for 24/7 online shopping. Every shop and online purchase supports our local council and the girls and adults we serve.
Questions? Call Toll-free 1-888-837-6410 or 716-837-6400 or email.
The safety of our staff and customer is a core value of Girl Scouts of Western New York and, as such, the health and well-being of staff, members and visitors is paramount. To keep everyone safe we do ask you to stay home and visit us another day if you have been exposed to anyone who has been diagnosed with COVID or experiencing any symptoms. Curbside pickup is available upon request, please reach out to the retail staff.
Buffalo & Rochester Shop Hours:
- Tuesday 9:00 am – 4:30 pm
- Wednesday 11:00 am – 6:00 pm
- Thursday 9:00 am – 4:30 pm
Saturday Hours Dates: | 9:00 am to 12:00 pm |
October 1st | February 4th |
November 5th | February 11th |
November 12th | March 4th |
December 3rd | March 11th |
December 10th | April 1st |
January 7th | May 6th |
January 14th | May 13th-Buffalo Shop Only Rochester Closed on May13 due to the Lilac Festival |
Jamestown & Lockport Shop Hours:
- Tuesday 9:00 am – 4:30 pm
- Wednesday 11:00 am – 6:00 pm
Customer Care Hours
Our customer care staff will be available during our virtual business hours by phone at 1.888.837.6410 or via email at customercare@gswny.org during the following schedule:
- Monday 9:00 am – 4:30 pm
- Tuesday 9:00 am – 4:30 pm
- Wednesday 11:00 am – 6:00 pm
- Thursday 9:00 am – 4:30 pm
Council Closing Dates for 2023
Monday, January 16 | Martin Luther King Day |
Monday, February 20 | President's Day |
Monday, May 29 | Memorial Day |
Monday, June 19 | Juneteenth |
Tuesday, July 4 | Independence Day |
Monday, September 4 | Labor Day |
Monday, October 9 | Indigenous Peoples' Day (Columbus Day) |
Monday, November 13 | Veterans' Day (actual date 11/11/23) |
Wednesday, November 22, to Friday, November 24 | Thanksgiving Break |
Thursday, December 21, to Monday, January 1, 2024 (reopening January 2) | Holiday Break |
Buffalo Service Center
4433 Genesee Street, Suite
101
Buffalo, NY 14225
T 716-935-6035
F 716-276-3583
- Buffalo Shop (Shop.Buffalo@gswny.org)
Jamestown Service Center
2661 Horton Rd.
Jamestown, NY 14701
T 716-935-6040
F 716-276-3583
- Jamestown Shop (Shop.Jamestown@gswny.org)
Lockport Service Center
5000 Cambria Rd.
Lockport, NY 14094
T 716-935-6080
F 716-276-3583
- Lockport Shop (Shop.Lockport@gswny.org)
Niagara Falls Service Center (Satellite Office)
1522
Main Street, Suite 307
Niagara Falls, NY 14305
T 716-935-6082
F 716-285-0831
Rochester Service Center
1000 Elmwood Ave., Door 9
Rochester, NY 14620
T 585-292-5160
F 585-292-1086
- Rochester Shop (Shop.Rochester@gswny.org)
Girl Scouts of Western
New York Camp Property Locations
Camp Seven Hills
(Lakeside) 10299 Savage Rd., Holland, NY 14080
(Goodyear)
10150 Olean Road (Rt 16) Holland, NY 14080
Camp Piperwood
2222 Turk Hill Rd., Fairport, NY 14450
Camp Windy Meadows
5000 Cambria Rd., Lockport, NY 14094
Camp Timbercrest
11169 Moore Rd., Randolph, NY 14772
Click here for more information about Camp Properties.
Please note:
GSWNY’s Girl Scout shop will bring their “Mobile Shop” to
service unit events with 100+ people in attendance. Just contact your
local shop manager to schedule the shop at your event.
Usage of the Girl Scout Trademarks and Logos on merchandise is not permitted. Unauthorized usage of the Girl Scout name and trademarks may result in diminished value of the Girl Scout brand. To ensure optimum brand identity, we need to be clear and consistent about the messages our products and designs convey to Girl Scouts, non-Girl Scouts and potential Girl Scouts. Therefore, everyone in Girl Scouting has a role in protecting the Girl Scout name and trademarks.